If you are having trouble accessing your student accounts, please follow the troubleshooting tips below.

Before you begin, please take note:

If you were just accepted to Craven Community College and received a welcome letter and next steps email, your account may take up to one business day to be created. We thank you for your patience.

If you have not taken classes at Craven Community College recently, your account may be closed. To reactivate your account, you will need to take significant steps toward re-enrolling at Craven Community College, which may include completing a new application and registering for classes.




This form is dynamic and will change based on your answers. Please attempt all troubleshooting steps.